Terms of Service

Last updated: 1 July 2026 · Effective immediately

1. About GARRINCHA

The GARRINCHA Connect app (“the App”, “the Service”) is owned and operated by GARRINCHA, a company incorporated under Belgian law, accessible at www.garrincha.be.

By downloading, registering, or using the App, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the App.

For any legal enquiries: legal@garrincha.be

2. Eligibility

You must be at least 16 years of age to use GARRINCHA. By creating an account, you represent and warrant that you meet this age requirement.

If you are under 18, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Account Registration

You must provide accurate, complete, and up-to-date information when creating your account.
You are responsible for maintaining the confidentiality of your login credentials.
You must notify us immediately at support@garrincha.be if you suspect unauthorised access to your account.
One person may not maintain more than one active account.
GARRINCHA reserves the right to suspend or terminate accounts that violate these Terms.

4. The Service — What GARRINCHA Provides

GARRINCHA is a padel community platform offering player profiles and passports, a social feed, match challenges and open games, groups and community features, loyalty rewards managed by affiliated sports centres, events, and integration with Playtomic for ELO and match-history sync.

Important: GARRINCHA does not offer court booking. This functionality is exclusively provided by Playtomic. Any booking of courts must be done directly through the Playtomic platform. GARRINCHA and Playtomic are separate, independent services.

5. User Content

You retain ownership of content you post (photos, videos, match results, text). By posting, you grant GARRINCHA a non-exclusive, royalty-free, worldwide licence to display, reproduce, and distribute your content solely within the Service.

You represent that your content does not:

Infringe any third-party intellectual property rights
Contain defamatory, hateful, discriminatory, or sexually explicit material
Include personal data of others without their consent
Constitute spam, misinformation, or impersonation

GARRINCHA may remove content that violates these Terms without prior notice.

6. Prohibited Conduct

You agree not to:

Use the App for any unlawful purpose
Harass, threaten, or abuse other users
Create fake profiles or impersonate any person or entity
Attempt to gain unauthorised access to other accounts or our systems
Scrape, crawl, or extract data from the App without permission
Use automated bots or scripts to interact with the Service
Resell, sublicense, or exploit the App commercially without written consent
Interfere with the integrity or performance of the Service

7. Loyalty Rewards Programme

Loyalty Tokens are issued by participating sports centres affiliated with GARRINCHA. Tokens are:

Non-transferable and have no monetary value outside the App
Subject to each centre's own redemption rules and expiry policies
Issued and redeemed at the sole discretion of the issuing centre
Not guaranteed by GARRINCHA in the event of a centre's closure or disaffiliation

GARRINCHA acts as a technical facilitator for the rewards programme and is not liable for disputes between users and centres regarding Tokens or redemptions.

8. Subscriptions and Payments

GARRINCHA may offer optional paid memberships. Where offered, payments are processed securely through our payment provider, and by subscribing you authorise GARRINCHA to charge your selected payment method on a recurring basis.

Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date.
You may cancel at any time via Settings → Account. Access continues until the end of the paid period.
Refunds are not issued for partial billing periods, except where required by Belgian consumer law.
Prices may change with 30 days' notice to your registered email.

9. Third-Party Integrations

The App integrates with third-party services including Playtomic and, optionally, health platforms such as Apple Health, Google Fit, Garmin Connect, Samsung Health, and Fitbit. By connecting these services, you:

Authorise GARRINCHA to receive data from those platforms on your behalf
Acknowledge that GARRINCHA does not control those platforms' availability, accuracy, or policies
Accept that each third party's own terms and privacy policy govern their services

GARRINCHA reads data only — we never make bookings, posts, or changes within third-party platforms.

10. Intellectual Property

All intellectual property in the App — including the GARRINCHA name, logo, design, code, and content produced by us — belongs exclusively to GARRINCHA. Nothing in these Terms grants you any rights to use our intellectual property without written permission.

11. Disclaimer of Warranties

The Service is provided “as is” and “as available.” GARRINCHA makes no warranties, express or implied, regarding the accuracy, reliability, or fitness of the Service for any particular purpose.

We do not warrant that the App will be uninterrupted, error-free, or free from viruses or other harmful components.

12. Limitation of Liability

To the fullest extent permitted by Belgian law, GARRINCHA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the App.

Our total liability to you for any claim shall not exceed the amount you paid to GARRINCHA in the 12 months preceding the event giving rise to the claim.

13. Termination

You may delete your account at any time via Settings, or from this page. Upon deletion, your profile, posts, and personal data will be erased within 30 days, subject to our data retention obligations.

GARRINCHA may terminate or suspend your account immediately if you violate these Terms, without refund of any unused subscription period.

14. Governing Law and Disputes

These Terms are governed by the laws of Belgium. Any disputes shall be subject to the exclusive jurisdiction of the courts of Belgium.

Before initiating legal proceedings, we encourage you to contact us at legal@garrincha.be to seek an amicable resolution.

You also have the right to submit a complaint to the Belgian Consumer Mediation Service (www.consumerombudsman.be).

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via in-app notification or email at least 14 days in advance. Continued use of the App after the effective date constitutes your acceptance of the revised Terms.

Questions? legal@garrincha.be · GARRINCHA · www.garrincha.be · Belgium